Open Roles Within Our Portfolio

Medical Receptionist - Full Time

Carbon Health

Carbon Health

Framingham, MA, USA
Posted on Thursday, June 27, 2024
As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.
• 120+ locations and growing, along with vast virtual coverage
• 1 million+ patients to-date
• 2,000+ caring clinicians and support staff serving their communities
• Backed by investors such as CVS Health Ventures and Blackstone Horizon
The Medical Receptionist position is responsible for greeting and registering patients, as well as administrative tasks and procedures that support an exceptional patient experience. This role offers the opportunity to see how a primary care and urgent care operates and work alongside a team of dedicated healthcare providers. This position is ideal for those who wish to pursue a career in health care. This is a fast-paced role that calls for the ability to multitask, think on your feet and work independently. We are looking for someone who is patient focused, empathetic and positive. This role is critical to the entire patient experience. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays.​​
Location: 573 Worcester Road #2 Framingham, MA 01701
Hours of Operation:
Monday 8:45am - 6pm
Tuesday 8:45am - 7pm
Wednesday 8:45am - 6pm
Thursday 8:45am - 6pm
Friday 8:45am - 6pm
Saturday 8:45am - 7pm
Sunday 8:45am - 7pm
Schedule: Mon thru Fri

Expected Job Duties

  • Be the first and last interaction with our patients.
  • Greeting patients and acting as a resource.
  • Schedule patients through different modalities.
  • Introduce the Carbon app to patients.
  • Verify insurance and collect copayments.
  • Administrative work such as assisting with questions pertaining to referrals and lab work.
  • Work collaboratively on projects with clinical leadership to enhance the patient experience.


  • High school diploma or equivalent.
  • At least one (1) full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting or three (3) years of related customer-service experience.
  • Must be able to multitask effectively; critical time management skills necessaryUnderstanding of basic healthcare terminology.
  • Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alikeExcellent customer service skills
• Forward-thinking, transparent, and inclusive company culture
• Competitive salary, with weekend and holiday increased pay
• Paid time off, paid sick leave, learning time off
• Comprehensive benefits package effective day one, including medical, dental & vision insurance
• 401k with employer match and pre-tax commuter benefits (transit and parking)
• Paid Sabbaticals at eligible time of service milestone years
• FSA, HSA, and dependent care options
• Employee referral bonus program, employee resource groups, and professional development
• Company provided high quality scrubs
*All benefits dependent on role and eligibility
All candidate email communication will be done through an email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact
Carbon Health is a leading national healthcare provider with a mission to make high-quality healthcare accessible to everyone. We offer primary and urgent care to nearly two-thirds of the U.S. Leveraging our unique technology platform, we meet patients where they are by delivering care across a variety of access points, including in-person clinics and virtual care. Carbon Health also focuses on value-based care and other value-add services to employers, health plans, health systems and other ecosystem partners.
We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.