Open Roles Within Our Portfolio

Agent Trainer



United States · Remote
Posted on Tuesday, July 9, 2024

About Homeward

Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them

About the opportunity:

Homeward’s Agent Trainer will educate agents and partners on how to use Homeward's cash offer product effectively. You are passionate about real estate sales, home ownership, and coaching agents on how to do more transactions with unique tools. You understand the real estate space and are comfortable conversing not only with Agents and Brokers but with Buyers and Sellers alike. You enjoy teaching, speaking, and sales.

The ultimate goal is to ensure agents and partners are aware of and consider Homeward as their #1 cash offer option. You’ll be able to maximize the benefits of our platform by delivering feedback, in order to confidently start sending deals through our system.

Please note: This role is expected to start part-time, grow over time, and require some travel. The expected hours are 20-25 hours a week. This position is not eligible for visa sponsorship.

In this role you will:

  • Develop and deliver engaging training sessions for existing and new agents and partners
  • Become a subject matter expert on all of Homeward’s products and services
  • Effectively communicate Homeward’s value proposition
  • Assist with all onboarding processes for new agents and partners to ensure proficiency and confidence with the platform
  • Foster a competitive yet collaborative team environment in line with Homeward’s Values and Culture
  • Work alongside the Director of Regional Sales to align, enhance, and strategize company goals in order to hit sales targets and facilitate relationships with key Agents
  • Develop and test the Homeward services implementation process, and make iterations based on findings

What you’ll bring:

  • 3+ years experience in training, preferably within the real estate or technology sectors.
  • Proficiency with digital tools and platforms; experience with CRM systems is a plus.
  • Strong interpersonal skills with the ability to build rapport and trust with agents and partners.
  • Ability to work independently and adapt to a fast-paced, changing environment.
  • Excellent communication skills, both verbal and written, are crucial
  • Ability to present complex information is a clear and articulate format
  • Proven ability to develop opportunities from ideation to execution
  • Experience leading and/or coaching operational initiatives with solid business judgment
  • Exceptional problem-solving skills, with the ability to conduct analysis, and make strategic recommendations
  • Bachelor’s degree in Business, Education, Real Estate, or a related field, preferred

Pay and benefits

  • Compensation range: $50,000 - $60,000 (paid hourly)
  • Remote-first environment (our Headquarters are in Austin, TX)
  • Exciting stock option grant for every full-time employee
  • 401(k) employer contribution match
  • Health and wellness benefits, including medical, dental, vision, and life insurance
  • Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
  • Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here.

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.